Web20 mrt. 2024 · According to ITIL 4, “It is essential that the correct change authority is assigned to each type of change to ensure that change control is both efficient and effective.” The change authority is not necessarily a central authority. The individual can also be a team leader or even a group. Web21 mrt. 2024 · The new ITIL 4 Foundation book includes a fictional company that’s followed on its ITIL journey. The ITIL framework can be used by all types of organizations and it’s …
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